What is the check-in and check-out time at Doubletree By Hilton London Excel?
Check-in is from 15:00 and check-out is by 12:00.
Doubletree By Hilton London Excel
Key details
About the Hotel
Excel, 2 Festoon Way, London, E161RH,
- On the historic Royal Victoria Dock
Great
8.2
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4.8
4.0
4-star waterfront hotel connected to ExCel Exhibition Centre
Location
Doubletree By Hilton London Excel is situated on the waterfront directly next to the
Dining
The Restaurant offers
Amenities
Children aged 12 and under receive complimentary breakfast and special welcome amenities. The hotel offers a dedicated
Amenities
The
Pet-Friendly Policies
The hotel welcomes pets with
Highlights
Location: Waterfront, 0.3 miles from DLR station
Access: 0.5 miles from London City Airport
Dining: Modern Italian cuisine with waterfront views
Family: Complimentary breakfast for children 12 and under
Fitness: Free Fitness Room with Pelaton
Eco: Electric vehicle charging stations
“The Doubletree By Hilton London Excel distinguishes itself with a prime waterfront position near the ExCel center. I'm particularly impressed by the hotel's modern design and its family-focused amenities, including the dedicated kids' breakfast. Overall, it strikes me as a practical choice for both business and leisure travelers.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Twin Room2 persons21 m²2 Single bedsAir conditioningHeatingroom details
- Queen Room2 persons21 m²1 King-size bedAir conditioningHeatingroom details
- Queen Room Sofa Bed2 persons21 m²1 King-size bedAir conditioningHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at GBP 15 per day.
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
DoubleTree By Hilton London Excel offers a delightful blend of dining experiences, showcasing the essence of British cuisine amidst a modern, family-friendly atmosphere. Guests can unwind with a sustainable menu on the picturesque banks of the Royal Victoria Dock or enjoy lively gatherings in a chic lounge, nurturing both palate and spirit.
The Salt Port Restaurant & Delicattessen
British
Ambiance
Modern and family-friendly setting with views of the Royal Victoria Dock.
Key Offerings
Dine on a fresh, sustainable menu that pays homage to the dock's rich history, with vegetarian and gluten-free options available.
Reservation
Not required.
Open daily from 6:30 AM to 10:00 PM, and from 7:00 AM on Sundays.
The Bidder & Co Lounge
British Bar Classics
Ambiance
Stylish lounge setting perfect for relaxation and social gatherings.
Key Offerings
Savor signature cocktails and sharing platters with a contemporary twist, ideal for post-event unwinding or casual meet-ups.
Reservation
Not needed.
Open daily from 12:00 PM to 2:00 AM.
Location
Excel, 2 Festoon Way, London, E161RH,
Explore London
Explore the Local Scene
ExCeL London
12 minutes' walk
ExCeL London is a major exhibition and conference center, hosting diverse events. Nearby dining options enhance the visit.
The O2
30 minutes' walk
The O2 offers concerts, exhibitions, and entertainment. Its iconic dome houses a 20,000-seat arena and restaurants.
Greenwich Park
45 minutes' walk
Greenwich Park boasts stunning views of London and historical sites. Spot the Royal Observatory and enjoy peaceful gardens.
Royal Arsenal
30 minutes' walk
Royal Arsenal features historical military architecture and creative spaces. Explore art galleries and local shops.
Emirates Air Line
25 minutes' walk
The Emirates Air Line offers stunning views of the Thames as you glide across the river. Perfect for thrill-seekers.
Greenwich Peninsula Ecology Park
21 minutes' walk
This peaceful nature reserve focuses on wildlife and conservation. Enjoy walking trails, ponds, and educational exhibits.
Fox Connaught
3 minutes' walk
Fox Connaught serves classic British fare in a warm atmosphere. Try the fish and chips or Sunday roast for a local treat.
Yi-Ban
7 minutes' walk
This Chinese restaurant offers stunning dock views and authentic cuisine. Signature dishes include dim sum and Peking duck.
Afternoon Tea at Sunborn Yacht Hotel London
6 minutes' walk
Enjoy traditional afternoon tea aboard a luxurious yacht. A unique experience featuring fine teas and exquisite pastries.
The Old Time Music Hall
40 minutes' walk
A vibrant venue featuring classic music hall performances. Enjoy a night of music, comedy, and cabaret in a historic setting.
Royal Victoria Dock and Bridge
10 minutes' walk
The Royal Victoria Dock offers scenic views and waterfront activities. Perfect for an evening stroll or family-friendly outings.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 10 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Slovenian, Tagalog / Filipino
Number of floors:
9
Number of rooms:
285
Former name
Ramada
Reviews and Ratings
Feedback about Doubletree By Hilton London Excel from previous guests about their experience.
Show more
Pros
Comfortable beds
Quiet location
Free cookies
Comfortable tables
Cons
Small breakfast area
Non-working air con
Unclean bedding
Guest reviewsbased on 5 reviews
Nicholas from United Kingdom
Business traveller
Queen Room
3 nights in June 2026
|
Reviewed: August 16, 2025
7/10
warm cookie convenient location soft bed uncomfortable pillows
The staff greeted me with a warm cookie upon arrival. My room was very clean and quiet. I found the location very convenient for accessing the Excel arena.
The bed was too soft for my liking. Pillows were also very uncomfortable.
0 Helpful
roy from united kingdom
Business traveller
queen room
3 nights in November 2025
|
Reviewed: January 20, 2026
9.3/10
a superb stay by the docks
cute staff pristine room fresh fruit convenient proximity
The staff at reception were cute. my room was pristine. I noticed its immaculate condition immediately. the breakfast selection offered many choices. I especially liked the fresh fruit. the hotel's proximity to the excel centre was convenient.
the lift wait times were occasionally longer than i expected.
Facilities
9/10
the gym has treadmills and stationary bikes. the lobby lounge offered ample seating for work or discussions. a library connected to the lounge supports functions and meets guest needs effectively.
Location
10/10
the hotel is immediately adjacent to the excel centre. the royal dock boardwalk connects directly to the hotel. retail and food options are conveniently available near the waterfront.
Service
9/10
the reception staff provided a warm greeting upon arrival. they offered assistance throughout my stay. the front office manager displayed great hospitality and support .
0 Helpful
|
Ava from United States
Business traveller
Deluxe Queen Room View
3 nights in November 2025
|
Reviewed: December 18, 2025
6/10
a few issues DETRACTED from the stay
unanswered calls average breakfast
The front desk service was not great. my calls went unanswered repeatedly. I had to go downstairs for assistance! the breakfast was quite average. The sausages were burnt one morning and the scrambled eggs were watery. THESE ISSUES WERE DISAPPOINTING.
0 Helpful
anthony from united kingdom
Single
queen room
3 nights in November 2025
|
Reviewed: December 09, 2025
9/10
excellent stay
spacious room clean beds convenient location
the room was spacious, clean, and tidy. large and comfortable beds were provided. the hotel's location near train stations allowed easy access to the city center.
0 Helpful
Georgia from United Kingdom
Queen Room
3 nights in June 2026
|
Reviewed: June 26, 2025
9/10
complementary refreshments easy parking
The hotel provided complementary refreshments and fruit at the entrance. The train station is close. Only 20 minutes gets you to the city center. I found parking easy. i was actually surprised.
The gym have few equipments.
0 Helpful
Show more reviews
FAQs
About Doubletree By Hilton London Excel
How far is Doubletree By Hilton London Excel from London City Airport?
The hotel is 1 km from London City Airport, approximately a 5-minute drive.
What breakfast options are available at Doubletree By Hilton London Excel?
A hot and cold breakfast buffet includes fruits, home-baked croissants, Fair Trade coffee, and a traditional English breakfast.
What fitness amenities are offered at Doubletree By Hilton London Excel?
The hotel features a Fitness Room equipped with cardio equipment, available free for all guests.
What dining options are available at Doubletree By Hilton London Excel?
The on-site restaurant serves modern Italian cuisine, and the bar offers a relaxing space for drinks.
Which nearby attractions can I visit from Doubletree By Hilton London Excel?
Nearby attractions include the ExCel Exhibition Centre (0.3 km), Canary Wharf (4 km), and The O2 Arena (5 km).
What types of rooms are available at Doubletree By Hilton London Excel?
Rooms include bright accommodations with free Wi-Fi, a 40-inch LED TV, and some offer waterfront views.
Does Doubletree By Hilton London Excel provide business services?
The hotel offers meeting rooms with natural light and A/V equipment for business needs.
What languages are spoken by the staff at Doubletree By Hilton London Excel?
The staff primarily speaks English.
What is the distance from Doubletree By Hilton London Excel to Canary Wharf?
Canary Wharf is approximately 4 km away, easily accessible via public transport.
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